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We believe in transparency. Buying furniture shouldn’t be stressful or unpredictable. We want to make everything clear so there is no room for uncertainty.
Kindly read our Terms and Conditions. Contact us if you have any question or need further help.
We believe in quality and precision.
For the purposes of this agreement:
1.1 “We” or “Us” means HGilliane Design Pte.Ltd and/or its brand Baliartfurniture.
1.1.2 Baliartfurniture is the brand of legal company HGilliane Design Pte.Ltd.
1.1.3 Our legal address is A531 Upper Cross Street #04-95 Hong Lim Complex 051531 Singapore.
1.2 “Customer” or “You” means you or any person acting on your behalf of and with your authority.
1.3 “Goods” or “Products” are items We supply to You.
1.4 “Quotation” means we will provide you with a quotation according to your order
1.5 Buying of our Products forms acceptance of our Terms and Conditions.
1.5.2 Our terms and conditions are irrevocable.
1.6 If any provision of our terms and conditions is invalid, void, illegal or unenforceable, the validity, existence, legality and enforceability of the remaining provisions is not affected, prejudiced or impaired.
1.7 The laws of Singapore govern Our terms and conditions and any contract to which they apply.
1.7.2 Our terms and conditions and are subject to the jurisdiction of the courts of Singapore.
1.8 We are under no liability for any indirect loss and/or expense (including loss of profit) You suffer arising out of a breach of our terms and conditions.
1.9 In the event of any breach of this contract, Your remedies are limited to damages which under no circumstances shall exceed the Price of the Goods.
1.10 You are not entitled to set off against or deduct from the Price any sums You claim We owe You.
1.11 We reserve the right to review our terms and conditions at any time.
1.11.2 Any change to our terms and conditions do not apply to prior or current orders.
1.12 Neither party is liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, drought, storm or other events beyond the reasonable control of either party.
1.13 Our failure to enforce any provision of our terms and conditions does not constitute a waiver of that provision, nor does it affect Our right to subsequently enforce that provision.
2.1 We pass You the ownership of the Goods after full payment of your order.
2.2 No warranty or any guarantees comes in effect before You pay all balances in full.
2.3 Any balance more than thirty (30) days past due will bear interest at the rate of ten percent (10%) per annum.
2.4 If collection efforts are necessary, You will be responsible for all expenses of collection including attorney’s fees and costs.
3.1 The products are subject to the availability of the raw material.
3.2 The production time of the Goods in our online catalog www.baliartfurniture.com is more or less 3 to 12 weeks depending on the products and the quantities ordered.
3.3 The production lead time for custom orders, depending on demand, may take several weeks.
4.1 An order is a custom order when You request any change to any of our Goods or request a new design from your own sketch or photo.
4.2 If you would like change some quality fabric or finishes is not a custom order.
5.1 All sizes and CBM listed on this website use the metric system and are the exact measurement of the Goods without packaging.
5.2 We can arrange any sizes of the request products.
6.1 www.baliartfurniture.com provide accurate representation of the Goods finishes.
6.2 Due to the variety of resolution on different screens and monitors, some slight color variation is possible.
7.1 We will provide you with your quote for your order in USD (Dollars).
7.2 We reserve the right to change prices without notice.
7.2.2 Price variations do not apply to previous or current orders.
7.3 You must cover international bank charges when transferring money to us.
We will provide you with our bank details or a link for the transfer.
7.4 We will confirm the prices in writing at the time of ordering.
7.5 Our prices will be communicated by article and do not include the costs of maritime transport, insurance and international delivery. These will be added to your quote depending on the destination port and cubic meters calculation from Port to Port. All prices quoted for SHIPPING CHARGES are valid for 7 days.
The freight forwarder and customs fees will be at your expense and in accordance with the laws of your Country.
8.1 Baliartfurniture supplies to Trade Buyers Only.
8.2 The minimum order value is USD $10.000 based on Baliartfurniture current trade price list of standard products.
8.3 If the value is less than USD $10.000, Baliartfurniture will charge a small order handling fee of $150 per order.
8.4 Baliartfurniture have a different minimum order quantities which are quoted in Baliartfurniture trade price list.
8.5 SPECIAL PRODUCTS the minimum order value and quantities for SPECIAL PRODUCTS will be based on an agreement between Baliartfurniture and THE BUYER.
9.1 We require a 50% deposit to start the production of Your order.
9.2 You need to pay the remaining 50% balance payment before We load your Goods for shipment.
10.1 You may not cancel or modify your order after we have received the deposit due to product implementations.
10.2 Cancellation is only possible if We accept it by written notice.
10.2.2 Canceled Goods We agree to restock will incur a restocking fee of 15% of the price of the goods.
10.2.3 The goods which we accept for return must be in new and perfect condition.
10.2.4 We do not accept any cancellations or refunds on 10.2 You are responsible for the careful selection of the goods you order (for example, the goods fit into your home).
10.3 There is no refund if you cancel your order within a period exceeding 3 days except by written agreement from us.
10.4 We will repair or replace only the defective products and of which we would have made an error of Size or material used.
11.1 We will pack your goods in accordance with our standards.
We guarantee exceptional packaging for major protection of your purchases.
11.2 We will charge additional costs for any special packaging you require.
12.1 Unless otherwise agreed in writing, you are responsible for all costs of transporting your goods between the port of Semarang, Cirebon or Surabaya and your port of destination.
12.2 If we agree to deliver your goods, we will make all reasonable efforts to meet the delivery deadlines.
12.3 We will not assume any responsibility for delivery delays occurring due to external events beyond our control.
12.4 You agree to accept your goods as soon as we are able to deliver them.
12.4 Baliartfurniture will contact their freight forwarders who will arrange ANY export DOCUMENTS to legally export the goods.
12.5 The export documents cost is based on the manufacturer’s ability to export legally.
12.6 If the manufacturer can export legally and the order is from ONE manufacturer then there will be no additional cost. However, if THE BUYERS order is from mulitiple manufacturers and some or not cannot legally export or from ONE Manufacturer who cannot legally export then will be an ADDITIONAL CHARGE to export the PRODUCTS legally.
12.7 Baliartfurniture will also get quotations from their freight forwarders to transport the PRODUCTS from either the manufacturer’s location or the Distribution Loading Point ( DLP) to the shipping port.
13.1 You must inspect all goods upon delivery.
13.2 You must indicate any damage or defect on the delivery note (bill of lading).
13.3 If there is a problem, you must send us photographs showing the goods with defects within two weeks of unloading your container.
13.4 If you receive defective goods, you must write a detailed description to explain the defects.
13.5 In the event of a defect, we will replace the Goods, free of charge and at no additional cost on your next order.
13.6 We add tools and basic maintenance materials (finishes, glue and sandpaper) to each container in case you cannot find the necessary materials in your country.
13.6.2 Professional upholstery technicians can eliminate minor defects such as scratches or dents that occurred during shipping.
13.7 Natural defects and imperfections in wood are not damage or defects.
13.8 Natural variations in color and grain of the leather do not constitute damage or defects.
13.9 We are not responsible for any damage caused by any third party while loading, shipping and unloading your container.
13.10 We are not responsible for damage to goods that you unpack more than two weeks after your container has reached the port of destination.
14.1 In order to run our business efficiently, you authorize us to collect, hold and use all information about you.
14.2 We will use your information to process your order and to help with potential debt collection.
14.3 We will keep your information securely in our office.
14.3.2 Our employees and agents will have access to your information for the efficient operation of our business.
14.3.3 You can request access and correct your information at any time.
15.1 Any patent, copyright or other intellectual property right owned by us remains at all times.
15.2 You may not disclose any information you obtain from us to any third party without our prior written approval.
16.1 This website and its content are the property of HGilliane Design Pte. Ltd Branch Baliartfurniture 2019. All rights reserved.
16.2 The law prohibits any redistribution or reproduction in any form of any content on this website.
16.3 You may not redistribute or reproduce any text or image from this website.
16.4 The only cases where You may redistribute or reproduce content are:
· You may print or download extracts to a local hard drive for your personal, non-commercial use only.
You may copy the text to individual 3rd parties for their personal use. In this case, you recognise the website as the source of the material.
· You may not distribute or exploit the content commercially. You also cannot send it or store it on another website.
16.5 We are not responsible for any errors or inaccuracies emanating from this website.
When THE BUYER’S order has been manufactured Baliartfurniture quality control staff will travel to each location where the PRODUCTS are being made to inspect the PRODUCTS.
The inspection is a FULL quality control inspection of all PRODUCTS on th BUYER’S order.
This includes counting every item to make sure the right quantities have been produced, checking ALL PRODUCTS meet the right specifications, and a physical inspection of every PRODUCT for any signs of defects (including scratches, marks, finishes, stability etc.)
All wooden items are moisture tested. Any PRODUCTS not meeting Baliartfurniture high standards are rejected and reworked until they reach the necessary standards required.
If any item is reworked and fixed in time to meet the shipping date Baliartfurniture will advise THE BUYER immediately and decision is made by THE BUYER to ship the rejected product separately once complete, add the rejected item to the next BUYERS order or cancel the faulty item.
After the quantity inspection has been completed Baliartfurniture will send you to THE BUYER a full Quantity Control Inspection report including photographs of all the PRODUCTS ordered.
The report includes Quantity ordered VS quantity manufactured, number of items which passed the first inspection and percentage of rejects.
Moisture level percentage for wooden PRODUCTS and pictures of how the products will be packed after the inspection.
The quantity inspector will write a brief summary of the inspection.
We are delighted to manufacture quality furniture and decoration for you
Our team we will reply to you soon as they will reviewed your message and request.
Thank you for your patience.